Regulatory Compliance Statement

Vape Superstore is committed to adhering to all applicable laws and regulations to ensure that our business practices are ethical, responsible, and compliant with industry standards. We understand the importance of maintaining the highest levels of compliance in all areas of our operations, particularly concerning the sale and marketing of nicotine products. This statement outlines our commitment to regulatory compliance in key areas, including the Tobacco Products Directive (TPD), age verification, and other relevant legal requirements.

Compliance with the Tobacco Products Directive (TPD)

Vape Superstore fully complies with the Tobacco Products Directive (TPD), which regulates the sale and marketing of tobacco and nicotine-containing products within the EU and UK. As part of our commitment to TPD compliance, we ensure the following:

  • Nicotine Limitations: All nicotine-containing e-liquids and products sold on our website comply with the TPD's nicotine concentration limits (maximum 20mg/ml of nicotine).
  • Packaging and Labeling: All products are properly labeled with warnings regarding nicotine addiction and health risks, in compliance with TPD packaging and labeling regulations.
  • Product Submissions: We ensure that all our e-liquids and vaping products are submitted to the MHRA for approval and registration before being made available for sale to the public.
  • Product Sizes: We only sell e-liquids in bottles of 10ml or less, in accordance with TPD requirements.
  • Tank Capacity: All e-cigarette tanks, including pod systems and disposables, are limited to a maximum capacity of 2ml, as stipulated by the TPD.

Age Verification Compliance

Vape Superstore takes age verification seriously to comply with UK laws surrounding the sale of nicotine products. We implement robust systems to verify the age of our customers during the purchasing process, ensuring that no product is sold to individuals under the legal age for purchasing nicotine products. Our age verification system includes:

  • Online Age Verification: We require all customers to confirm their age before completing any purchase involving nicotine products. Our age verification process ensures that only individuals of legal age can complete the transaction.

Other Relevant Legal Requirements

In addition to our compliance with the TPD and age verification laws, Vape Superstore adheres to various other legal requirements, including:

  • Consumer Protection Laws: We comply with all relevant consumer protection regulations, ensuring that our customers are treated fairly and that their rights are respected in line with UK and EU consumer protection laws.
  • Data Protection Laws: We are fully compliant with the UK GDPR and PECR, ensuring that all personal data is handled with the utmost care and security.
  • Product Safety Standards: All products sold on Vape Superstore meet the relevant safety standards, including electrical safety for vaping devices and compliance with hazardous materials regulations where applicable.
  • Advertising Regulations: We comply with UK advertising standards and the CAP Code, ensuring that all marketing materials are not misleading and are responsibly targeted.

Commitment to Continuous Compliance

Vape Superstore continually monitors changes in legislation and regulatory requirements to ensure ongoing compliance. We regularly update our practices and policies to reflect changes in the law and regulatory guidance. We also conduct internal audits and training to ensure that all employees and partners are aware of and comply with the relevant regulations.

Conclusion

Vape Superstore is dedicated to maintaining the highest standards of compliance with all applicable laws and regulations. We believe that responsible business practices are key to our success, and we are committed to upholding the legal and ethical standards set forth by the TPD, age verification laws, and other relevant regulations.