It's at the heart of what we do and is part of the service you've come to expect from us. Because we're serious about our lowest price promise we regularly benchmark our products against others in the market. If you find a product cheaper, we'll beat the price by 5%. This page helps simplify the process and outline our conditions.
Lowest Price Guarantee
'At Vape Superstore we're adamant we will never be beaten on price'
What Qualifies For Our Lowest Price Guarantee?
Products must be like for like and be the same brand, style, model and colour.
Products must be in-stock and available for immediate purchase.
The product must be from a UK based online retailer.
Found it for less? Get in touch.
1
If you find the same product for sale at a lower price from another online retailer, it's really easy - just get in touch on our contact page here.
2
Let us know where you found the lower price by providing a link to the relevant product. We’ll then verify the price and whether the item qualifies or not.
3
If our team agrees with your request, we'll happily match the price when you buy the product from us. Or if you've already bought it within the last 28 days, we'll refund you the difference plus 5%.
Ready To Get The Best Deals?
Terms & conditions
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- The advertised price must be publicly available to all and not exclusive to any membership deal.
- The store’s retail price used to price match must take into account all offers or promotions we currently have on the item (e.g. Buy More Save More, loyalty rewards where applicable). The price match will be made between the retail price and our own price minus any discounts or cash back offering.
- Bundle items will be matched on a case by case basis where applicable.
- Cannot be used in conjunction with any other discount, promotion or voucher code.
- Price match only applies against the sellers RRP price, excludes sales, offers or promotions.
- Competing private sellers, auction sites (e.g. Ebay & Amazon) and vape deal sites do not qualify.
- Lowest price does include postage and packing costs.
- Price match does not apply to the following products:
- JUUL
- IQOS
- Price match is only applicable for online sales.
If you can't reach us through the contact from, you can call our Customer Services team on 0203 3940152
Vape Superstore has the right to refuse a lowest price guarantee.
Latest Customer Reviews
I have ordered from the Vape store many…
I have ordered from the Vape store many times. Their service has been fantastic. You get good deals with the kits. The items I've ordered always arrive the day day after ordering which is brilliant. I would recommend this company to anyone.
Sarah Barlow
14 December 2025
Have almost everything
Have almost everything,
Website is straightforward,
Free next day delivery when you make a normal size order,
You can’t complain about any of that :)
Ow
14 December 2025
Great service, fast delivery
Great service fast delivery
hilsmill
14 December 2025
Vape superstore is a great online shop…
Vape superstore is a great online shop ,never any problems always fast delivery I wouldn’t buy from anywhere else great value couldn’t be happier thank u
Adrian Moss
14 December 2025
Easy to order
Easy to order, rapid delivery and never any problems
Lee Fletcher
14 December 2025
Product how I wanted delivery very…
Product how I wanted delivery very quick will defo use again
Lee Griffiths
14 December 2025
Always great product's and price
Always great product's and price
David Yates
14 December 2025
Best company out there
Best company out there. Good vapes to an fantastic price
Tina
14 December 2025
How fast I got my order and placing…
How fast I got my order and placing order is so easy
MISS SHARON MOORE
14 December 2025
Amazing service
Have been buying from this shop for months now and I have no problems what so ever. Next day delivery has been so extremely helpful and have been amazing
Hayley
14 December 2025
It’s very reliable and always get good…
It’s very reliable and always get good service
MISSSUSANWRINGE
14 December 2025
A good deal with free delivery
A good deal with free delivery. The ID process is a bit over the top.
Mr Hennion
14 December 2025
quick delivery and good items
quick delivery and good items
Barbara Barker
14 December 2025
Always such a fast delivery.
Always such a fast delivery.
Easy to order.
Lisa
14 December 2025
One stop vape store
Brilliant customer services, amazing delivery speeds and really good offers all the time and your loyalty pays off as you collect points on every order which you can redeem for money off your order at a later date. The only place I will buy my liquids from.
Nikki Vallance
14 December 2025
Super quick delivery 👌
Super quick delivery 👌
kristine brzezinska
14 December 2025
Always a very good service and always…
Always a very good service and always very helpful if you got any questions.
Merry Christmas xx
Scott Collins
14 December 2025
All round good service as always
All round good service as always. Onlynever had a manufacturing issue not the selling page and they page helped me resolve that i switched my brand and am having amazing quality again
Gillian Greens
14 December 2025
Next day delivery is great
Next day delivery is great
MISS DAYNOR JONES
13 December 2025
Nic salt liquids
From ordering to delivery very professional service, would definitely recommend this company.
wendy norcliffe
13 December 2025