It's at the heart of what we do and is part of the service you've come to expect from us. Because we're serious about our lowest price promise we regularly benchmark our products against others in the market. If you find a product cheaper, we'll beat the price by 5%. This page helps simplify the process and outline our conditions.
Lowest Price Guarantee
'At vape superstore we're adamant we will never be beaten on price'
What Qualifies For Our Lowest Price Guarantee?
Products must be like for like and be the same brand, style, model and colour.
Products must be in-stock and available for immediate purchase.
The product must be from a UK based online retailer.
Found it for less? Get in touch.
1
If you find the same product for sale at a lower price from another online retailer, it's really easy - just get in touch on our contact page here.
2
Let us know where you found the lower price by providing a link to the relevant product. We’ll then verify the price and whether the item qualifies or not.
3
If our team agrees with your request, we'll happily match the price when you buy the product from us. Or if you've already bought it within the last 28 days, we'll refund you the difference plus 5%.
Ready To Get The Best Deals?
Terms & conditions
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- The advertised price must be publicly available to all and not exclusive to any membership deal.
- The store’s retail price used to price match must take into account all offers or promotions we currently have on the item (e.g. Buy More Save More, loyalty rewards where applicable). The price match will be made between the retail price and our own price minus any discounts or cash back offering.
- Bundle items will be matched on a case by case basis where applicable.
- Cannot be used in conjunction with any other discount, promotion or voucher code.
- Price match only applies against the sellers RRP price, excludes sales, offers or promotions.
- Competing private sellers, auction sites (e.g. Ebay & Amazon) and vape deal sites do not qualify.
- Lowest price does include postage and packing costs.
- Price match does not apply to the following products:
- JUUL
- IQOS
- Price match is only applicable for online sales.
If you can't reach us through the contact from, you can call our Customer Services team on 0203 3940152
Vape Superstore has the right to refuse a lowest price guarantee.
Read Our Latest Reviews - We Strive for Excellence
Vape Superstore
I would highly recommend this store for very competitive prices, substantial discounts and rapid delivery!
Amanda Noble
22 February 2025
Very fast delivery
Very fast delivery
Elitsa Lazarova
22 February 2025
Excellent service would highly recommend
Excellent service would highly recommend
jacqueline
21 February 2025
Very quick delivery
Very quick delivery. Used loads and always great service
Clare Daley
21 February 2025
First time buyers with vapestore and so…
First time buyers with vapestore and so made up we chose you. Delivery was superb so fast and the quality of the vape liquids are fantastic.we are going to buy our liquids on a weekly basis all the time so thank you so much for your brilliant service absolutely the best.x
Paul Woods
21 February 2025
I've been shopping here for a while…
I've been shopping here for a while now, an my orders arrive quickly and at a fair price
Stuart Hughes
21 February 2025
Very fast delivery I've ordered and…
Very fast delivery I've ordered and have had then the next day and the cost is cheap compared to our stores
Helen
21 February 2025
Easy to use website.very fast…
Easy to use website.very fast delivery.quality products
stuart
21 February 2025
Excellent
Excellent. Prices very well. Delivery very quick
Paula Atkins
21 February 2025
Always great products and good…
Always great products and good value for money
Joanna Black
21 February 2025
Absolutly amazing always goes above and…
Absolutly amazing always goes above and beyond to help when needed the products are amazing also the delivery dnt take long also sent by Royal Mail and ya also get points when spending which turns into money off ure nxt order
Michelle Greaves
21 February 2025
Fast delivery
Fast delivery
David Hill
21 February 2025
Only purchase from here.
I have been purchasing from here for almost 2 years. Super fast delivery great customer service and fantastic choice of products. I don't order from anywhere but here.
Shezywoo
21 February 2025
This company is reliable, trustworthy, fantastic!!!!!
This company is reliable, easy to use website, great bargains and always my first stop when buying vapes, eliquids and pods. I have tried many of their products and have yet to have a complaint, they have great deals on eliquids e.g 3/4/5 for £10, they have clearance deals for great bargains aswell, and sometimes if you spend over a certain amount they do freebies or cheap vapes/pouches for che...
Read full review hereSarah Fitzgerald
21 February 2025
I love this site,Great value and…
I love this site,Great value and delivery is quick .Will keep using only this site
DAVID COLLIS
21 February 2025
Excellent service and delivery service
Excellent service and delivery service. Products are superb 👌
Max Buchanen
21 February 2025
Always get my delivery next day
Always get my delivery next day. Excellent service
Sohail Malik
21 February 2025
You are in expert hands
I usually forget to leave feedback (sorry!) I've never ever had a single negative about this company, the products and the customer support.
I use this site frequently, they are the best value you will find online so I don't even have to look elsewhere for prices.
The delivery times are next day over a certain amount, and meeting this minimum isn't an issue plus you get reward po...
Simon B
21 February 2025
Thank you again
Thank you again. Sourced my favourite liquids from Vape superstore after my local store stopped selling them. I am in Exeter and delivery came the next day. Highly recommend.
Sarah Johnson
21 February 2025
Next day delivery
Next day delivery , never late, the deals are great , I don't use anywhere else
Denise Thompson
21 February 2025