It's at the heart of what we do and is part of the service you've come to expect from us. Because we're serious about our lowest price promise we regularly benchmark our products against others in the market. If you find a product cheaper, we'll beat the price by 5%. This page helps simplify the process and outline our conditions.
Lowest Price Guarantee
'At vape superstore we're adamant we will never be beaten on price'
What Qualifies For Our Lowest Price Guarantee?
Products must be like for like and be the same brand, style, model and colour.
Products must be in-stock and available for immediate purchase.
The product must be from a UK based online retailer.
Found it for less? Get in touch.
1
If you find the same product for sale at a lower price from another online retailer, it's really easy - just get in touch on our contact page here.
2
Let us know where you found the lower price by providing a link to the relevant product. We’ll then verify the price and whether the item qualifies or not.
3
If our team agrees with your request, we'll happily match the price when you buy the product from us. Or if you've already bought it within the last 28 days, we'll refund you the difference plus 5%.
Ready To Get The Best Deals?
Terms & conditions
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- The advertised price must be publicly available to all and not exclusive to any membership deal.
- The store’s retail price used to price match must take into account all offers or promotions we currently have on the item (e.g. Buy More Save More, loyalty rewards where applicable). The price match will be made between the retail price and our own price minus any discounts or cash back offering.
- Bundle items will be matched on a case by case basis where applicable.
- Cannot be used in conjunction with any other discount, promotion or voucher code.
- Price match only applies against the sellers RRP price, excludes sales, offers or promotions.
- Competing private sellers, auction sites (e.g. Ebay & Amazon) and vape deal sites do not qualify.
- Lowest price does include postage and packing costs.
- Price match does not apply to the following products:
- JUUL
- IQOS
- Price match is only applicable for online sales.
If you can't reach us through the contact from, you can call our Customer Services team on 0203 3940152
Vape Superstore has the right to refuse a lowest price guarantee.
Read Our Latest Customer Reviews - We Strive for Excellence
I’ve been using vape superstore for a…
I’ve been using vape superstore for a while now and can confidently say that this store is one of the best for price and reliability when ordering. Keep up the good work and many thanks!
Drew
25 March 2025
Very reliable and good value.
Very reliable and good value.
Jennifer
25 March 2025
Excellent choice & service
Excellent choice & service. Amazing delivery, so quick. Always return to you! Thank you to all of your team
Karen Wehrle
25 March 2025
Easy to navigate website and very fast…
Easy to navigate website and very fast delivery. Reasonable prices. Some pod refills not yet available hence 4 and not 5 stars. Would recommend for certain
Mandy
25 March 2025
Good service
Good service
Mark
25 March 2025
Fast service
Fast service
Fazal
25 March 2025
You can enjoy your habit with much less worry.
My order was all present & correct and the delivery was very prompt (next day).
Iain Meacock
25 March 2025
Great prices and very quick delivery
Great prices and very quick delivery
Grzegorz Rozwadowski
25 March 2025
Great value and speedy delivery
Quick delivery upon making payment of my order, everything arrived on time and in good condition. They many great products to choose from
Josh shaw
25 March 2025
Although it is nicotine free
Although it is nicotine free. It lasts literally a day and half. Absolutely nonsense that it lasts 600 puffs. I have bought 4 and all of them last about a day or day and a half.
brown
24 March 2025
Top company for all your vaping needs.
Top company for all your vaping needs.
Cannot reccomend these guys enough they're brilliant!
Super fast delivery, points reward system for money off, vast amounts of items & excellent communication with replies in minutes.
Thank you so much. 😊
Jezz H
24 March 2025
Excellent fast brilliant
Excellent fast brilliant
Mr Drake
24 March 2025
Great Company
Been buying from this company for a few months now, would highly recommend, easy to order great communication with super fast delivery, and the loyalty scheme is an added bonus
Keith Ridgway
24 March 2025
Great customer service and prompt delivery
Delivered within a day, good customer service and order was accurate and no issues with the order itself or delivery
Ell
24 March 2025
Never had any issues when ordering
Never had any issues when ordering, Ways fast speedy service. Excellent value for money and a really user friendly website.
They have never disappointed
Handley, Craig
24 March 2025
I happy with your service
I happy with your service
Natalija
24 March 2025
Very quick delivery and a good price
Very quick delivery and a good price
Mrs Helen Nosworthy
24 March 2025
Great product quick delivery
Great product quick delivery
Michelle
24 March 2025
Amazing prices and range very fast…
Amazing prices and range very fast delivery 100% recommend 🙏🏻
Ben Podmore
24 March 2025
Delivered quickly
Delivery was quick and accurate
Mike
24 March 2025